Practical Problem Solving (2 DVDs)

The ability to problem solve is at the heart of lean thinking.  Unfortunately, learning how to solve big, often vague, problems effectively is much harder to do than most realize. 

Throughout the Practical Problem Solving course you and your organization will learn the same 8 step problem solving method used by lean explemplars from around the world.  And since these methods work no matter if you produce widgets in a factory or work in a service related industry there is something for everyone to learn.

This 2 DVD set contains the following 20 video modules and also includes 12 downloabable support documents.

1. Practical Problem Solving Overview | Preview
2. PDCA Overview
3. The “Big Problem” at Treetop Incorporated
4. Step 1: Clarify the Problem
5. Introduction to Sigma XL
6. Creating Run Charts with Sigma XL
7. Creating Control Charts with Sigma XL
8. Step 2: Break Down the Problem
9. Creating Dot Plots with Sigma XL
10. Creating Pareto Charts with Sigma XL
11. Step 3: Set a Target
12. Step 4: Analyze the Root Cause
13. Fishbone Diagram Explained
14. 5 Why Explained
15. Treetop gets to the Root Causes
16. Creating Scatter Plots with Sigma XL
17. Step 5: Develop Countermeasures
18. Step 6: See Countermeasures Through
19. Step 7: Evaluate the Process and Results
20. Step 8: Standardize Success and Learn from Failures

Each video module runs for approximately 10 minutes.