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Character & Integrity

Those that follow American college football likely know that Jim Tressel, Ohio State’s football coach, resigned today.

It’s a sad, although not totally unexpected, day for Buckeye nation.

Of course the rest of the college football world (especially Michigan fans who haven’t seen their Wolverines beat a Tressel lead team in 2,746 days… and counting) are leaping for joy since – much like the New York Yankees – you either love Ohio State or you hate Ohio State. There really is no in between.

With this said, I’ve spent some time contemplating how something like this happens. If you want to read all the juicy details about the situation just visit any major sports website as they are ALL covering it

But, in the end, it boiled down to one thing – Coach Tressel made some very bad choices which involved lying and failing to follow the rules the NCAA and Ohio State set in place.  Obviously, many players (perhaps more than is even being reported as of right now) also made serious mistakes that started this mess.

To be sure, being the head coach at Ohio State puts you under more of a microscope than most of us can possibly fathom.  But I really believe with all my heart that nothing is more important than acting with honesty and integrity each and every day we’re on this earth. Your job – no matter if you are head coach at Ohio State or a shop floor worker in a factory – really doesn’t matter.   You see we’re all ultimately accountable for our actions in this life and the next.

So, while we lean and six sigma practitioners spend lots of time talking about continuous improvement tools and techniques and even a fair amount of time on the softer side of things such as respecting people… we must never forget that no lasting good will ever come from dishonesty and rule breaking no matter how we attempt to rationalize the situation.

What are your thoughts on this situation?

The Secret to Living a Happy Life at Home and Work

I’m confident that I’ve found the secret to living a happy life. I’m serious. I really do think I’ve figured it out.

You see, I know many people who are unhappy since they spend most of their lives at jobs they don’t like.

These people get that empty feeling in the pit of their stomach around 3:30 PM every Sunday as they think about the commute into the job they’re completely bored with and/or in some cases flat out hate.

It’s Not Quitting Your Job

And while I’m personally drawn to the entrepreneurial life not everyone is.

So the “secret” isn’t to buy some Internet marketing get rich quick eBook that promises to teach you how to work from home 4 hours a week whilst raking in piles of money. That’s a bunch of hogwash.

It’s Not Getting Rich

Furthermore, making lots of money isn’t the “secret” either.

In fact, I know some extremely wealthy people who are miserable. Sure they drive awesome cars and lived in mansions… but they’re not happy people.

It’s Not About Family Time

Now this one is tricky… since, for me, nothing is more important than being with my wife and kids. Nothing.

But, just the same, not everyone has a spouse and children… thus the “secret” I’ve discovered isn’t about spending more time with them.

You see the secret I’ve discovered applies to every living person on earth – from the new born baby to the elderly person nearing the end of their life.

The Secret Is…

So what’s this secret you ask? Do you have any ideas?

I thought about ending the article at this point to hear everyone’s thoughts but have decided to go ahead and let the cat out of the bag. Here goes.

The secret to living a happy life is right in front of you. Literally. You see the secret to living a happy and fulfilled life is to constantly learn.

Yep. That’s it. The secret is to never stop learning.

If you hate your job/life chances are you haven’t learned anything new in a long time.

And if you happen to like your job and feel as if you’re living a happy life it’s my guess you seek out new things to learn on a consistent basis.

This Explains Job Hoppers

I recently spoke to a person who said they can only work in the same job for a few years before they “have” to move on.

And while they didn’t say this I’m guessing the main reason they seek a new job is because they want to learn something new.

They may not realize it but boredom, at its core, seems to be more about the lack of learning and growth than anything else.

Constantly Seek Knowledge

So, no matter what you’ve been called to do in life one thing is certain. You should never stop learning.

You should seek out new knowledge and skills at your job, at home, and at church if you’re a person of faith.

You see, the minute you stop learning at your job, at home, or at church is the beginning of the end.

What makes this so hard is most leaders of people don’t understand this secret so you’re going to have to manage up a bit. That’s the bad news.

The good news is once you’re successful managing up these leaders will be happier people as well which is a fantastic thing for all involved.

Do You Agree?

Now, obviously, there are other aspects that must be in place to live a happy life.

For example, being with people you genuinely like, taking care of your health, and earning enough money to provide for yourself and your family are, of course, important. But, without learning, these aspects alone will falter.

Do you agree?

Let’s Dance

A few months ago I wrote about my experiences coaching my daughter’s U7 soccer team. Specifically, I shared how lots of practice and hard work resulted in our girls winning their indoor league championship.

Well, I’m very excited to announce that these same girls successfully defended their crown this past weekend winning the indoor championship for a second time as they defeated a very strong team who, earlier in the season, clobbered us 12-4!

Now, while we did make a few positional tweaks to the way our girls played this team the biggest difference between the two games was related to one thing and one thing alone – dancing.

Changing our Focus

You see, after we lost that game 12-4 we were all a bit bummed – coaches and players.

Additionally, my coaching style and my assistant coach’s style had become a bit too intense and, as a result, the girls were playing tight and scared to make mistakes.

Sensing this I decided to make a BIG change to the way I approached practices and games. And this change was to simply loosen up and focus on the most important aspect of soccer for girls this age – HAVING FUN!

Let’s Dance

This change started at the practice after we lost 12-4. Our indoor team practices indoors where music is always playing… so, during some of the fun games we play to teach soccer skills I told the girls they could only pass the ball if they were dancing to the music.

To really mix things I up I joined in and started to dance with them. That, my dear friends, was enough to nearly draw tears from the girls as they were laughing so hard!

From a soccer perspective the beauty of all this dancing was the girls had “busy feet” and were in perfect position for their “first touch” and were able to pass the ball perfectly.

From a fun perspective the girls had a blast and the mood was immediately lifted.

We kept this “dancing” theme alive for the rest of the season. During warm-ups before games I, and the girls, would dance like fools. The other teams watched us like we were nuts… but we didn’t care. We kept right on laughing and dancing.

The results spoke for themselves. We played much better the rest of the season and most importantly I am pretty sure these little girls never had more fun playing soccer in their lives.

How this Relates to Us

Now, you might be thinking that this is a nice story for the these 6 and 7 year old girls… but wonder how it applies to you and those you work with day in and day out.

I propose it matters A LOT.

You see, we grown-ups often take ourselves far too seriously. Many of us would do well to loosen up while striving to truly enjoy the people we work with each and every day.

Many LSS Academy readers teach people about lean and six sigma. My question is how hard do you work to make people smile and laugh during your training sessions?

If you find yourself sounding like a boring professor and wonder why people’s eyes roll back into their skulls 30 minutes in… perhaps you can change your approach.  You may even try Gettin’ Jiggy With It as shown in the image to the right!

Many LSS Academy readers also manage people. My question is do your employees “work scared” or “work loose?” If they work scared and without passion perhaps you can change your style.

Now you may not choose to “dance” as this may not be appropriate in the corporate world but perhaps you can find other ways to lighten the mood.

What do you think?

With all this said, I am supremely confident injecting a little fun with all the seriousness of life and business will do nothing but help.

Have you worked in fun environments and not so fun environments? If so, where did you do your best work?

What do you think?

Leader Standard Work – Part 1

Here is part 1 (of 7) of Gemba Academy’s Leader Standard Work course. 

This full course can be purchased on 2 DVDs as a stand alone product for $249.  This course is also bundled with more than 145 additional lean training videos in the Complete Lean Package.  

If you’re reading this via email or RSS reader you’ll likely need to click through to the website in order to watch the video. 

Finally, you can watch this video in true HD if your Internet connection can manage it… just select 720p in the drop down menu once the video starts to play. Enjoy!

Stealing Monkeys

I love learning new things… as such yesterday was a very good day as I had the privilege to hear Mike Wroblewski deliver training on Leader Standard Work, TPM, and Time Observation.

For those interested, all of this live training was video taped and will be made available to Gemba Academy members.

During the Leader Standard Work training session Mike was describing how we as leaders shouldn’t solve our employee’s problems for them.

You see, as leaders, many times we want to simply “fix” things. So, when an employee is struggling it’s only natural for us to want to fix it for them.

In other words, we want to remove the monkey from their back.

The problem is by simply removing  the monkey from their back the employee learns nothing which is one of the most important jobs of a leader – to teach.

So, the morale of the story is this… when someone comes to you with a problem don’t steal their monkey.

Do you agree?

This is the worst it’s ever been

I’m typically a glass is half full kind of guy.

But I also believe the phrase ”This is the worst it’s ever been…” just may be the mission statement successful people and organizations live by. 

You see, while it’s good to celebrate that successful kaizen event, or securing that huge order, or even winning the championship game… individuals and organization’s that hope to succeed over the long term must never grow satisfied with where they’re at.

Instead, they must constantly realize that this is indeed the worst it’s ever been.  As such, there’s only one solution… make it better.

Do you agree?

Does Master Yoda Wisdom Contradict Lean Thinking?

In this famous Star Wars Dagobah swamp scene Master Yoda challenges Luke to raise his sunken starfighter with the power of his mind.

I’ll Try

Luke replies like many of us might when he says, “I’ll try.”

Master Yoda then scolds him and says, “No! Do, or do not. There is no try!”

Contradicts Lean Thinking?

What’s interesting about this scene how it seems to potentially contradict the lean thinking idea of “trystorming.”

Trystrorming occurs when lean manufacturing and six sigma practitioners try ideas out to see if they work instead of sitting on their hands wondering.

If the idea works, great. If the idea doesn’t work, that’s fine too as we will have learned something new.

What do you think?

What do you think of this situation?

Is trystorming a good idea or a bad idea? And if it is a good idea, are we lean thinkers in conflict with the great Master Yoda?

Or perhaps the “trying” Luke refers to is not the same type of “trying” lean thinkers practice?

What do you think?

LSS Academy Enhancements

As regular readers of LSS Academy have no doubt noticed, we’ve made some changes to the website over the past few weeks.

Under the Hood

The look and feel of the site is not much different but there has been a complete overhaul “under the hood” to make things run more efficiently.

Some of the improvements include a new archives page making it easier to find old articles. 

We also created a new video page making it easier to view all of Gemba Academy’s free YouTube lean training videos.  

The other enhancements are mostly related to “Search Engine Optimization” stuff which, while very important, isn’t too exciting to write about so we’ll leave it at that!

Lean PowerPoint Training Presentations

Next, we’ve also added some new lean focused products to the website including 112 Lean PowerPoint Training Presentations

These PowerPoint Presentations, which can either be purchased as a bundle or as separate packages, cover multiple aspects of the lean enterprise including:

All the Presentations are in native PowerPoint making it possible for you to customize them as you see fit, including adding your own logo, background, and even images.

Lean Enterprise Strategy Kit

In addition to the PowerPoint presentations you can also purchase a Lean Enterprise Strategy Kit that combines the best aspects of Hoshin Kanri (Policy Deployment) with traditional strategic planning methods.

Additional Products

Finally, we’ve also made it possible to purchase Gemba Academy Lean Training DVDs directly from LSS Academy in addition to the LSS Academy Guide to Lean Manufacturing Audio Book where the first chapter is now available for free download.

What Ideas Do You Have?

If you have any ideas or suggestions for how we can improve LSS Academy, please do let us know. 

And, as always, we sincerely thank you for your active and generous support of LSS Academy.

Practice Makes Champions

A few months ago I wrote about my soccer coaching experiences with my daughter’s U7 team. To conclude that article I mentioned we were about to start playing indoor soccer.

Well, that indoor season ended Friday night… and I’m happy to announce that our team of 6 and 7 year old girls won the championship!

I mention their ages since the team we played in the championship game was made up primarily of 8 year olds so winning the game was no small task. 

As an aside, the picture to the left is me and my daughter in her championship t-shirt that she won’t take off now!  

Anyhow, as is usually the case, I personally learned many things this past season. But one particular lesson stands above all.

Hard Work & Practice

The main lesson I was reminded of is that nothing is more important than hard work and practice.

You see, we’re not a club or academy team… yet in preparation for the big championship game we practiced twice a week.

During those practices we worked on fundamentals and scrimmaged. At this age, nothing is more important than increasing the number of “touches” the girls have with a soccer ball.

Additionally, all our girls had homework to do each night including things like doing at least 50 “toe taps” before they went to bed.

In other words, these little girls worked very hard.

Life Lessons

Immediately after the championship game I asked the girls, “Do you know why we won?” I then went on to explain that we practiced so hard and worked together as a team… and that’s why we won.

You see I find that many people, including grown-ups, fail to grasp the importance of hard work and why practice definitely makes perfect.

I’ve known people with amazing intelligence… yet they fail to meet their own life expectations because they’re not willing to put the work in. Instead, they expect their “talent” to carry them to success… which it rarely does in the long run.

So, while winning championships is great… the most important life lesson I hope to teach these young girls is that anything is possible with hard work and practice.

It’s 4:37 AM Right Now

What’s interesting about this story is that it’s 4:37 AM as I type this sentence in the parking lot of the indoor soccer facility my girls play at. Why am I here at this ridiculously early time?

Well, with more than 50 teams vying for practice time for the next indoor season that starts this Saturday, you have to arrive early to grab your practice slot unless you want to practice at 10:30 PM Sunday night.

When family and friends learned I was planning to be at the facility this early almost all said I was crazy. They simply couldn’t grasp why I’d be willing to sacrifice sleep for 6 and 7 year old girls.

But, to me, nothing is more important than giving these girls the opportunity to continue the life lesson that practice and hard work are the only way champions are developed, in sport or life.

Besides… if you could have seen the looks on their faces after they beat that team of 8 year olds – who incidentally clobbered us twice by 7 and 8 goals earlier in the season – you’d realize why I’m so committed to them.

Vote “YES” for the American Innovator

Paul Akers and Jon Lussier are lean thinking business leaders I admire immensely.

For the past year they have brought their energy and enthusiasm for lean and business to the AM radio show called The American Innovator.

This show runs weekly on Saturdays at 8AM PST and takes a lot of work. Paul Akers and Jon Lussier would like to hear the voice of the customer, the listener, the members of the lean community – you – on whether they should run the show for another year.

I personally believe the show has important contributions to make as we all work to spread lean thinking ideas to the rest of the world. If you agree, please take the time to vote “yes” via one of these three ways to keep the show on the air:

  • SMS or call Jon Lussier at +1-360-961-1000
  • Send an e-mail to paul at FastCap dot com
  • Facebook: Click the “Like” button with the thumbs up besides The American Innovator at the top of the page

The voting has started, and continues through the month of December. Let’s see if we can get at least 1,000 “yes” votes for keeping The American Innovator on the air.