Comments on: I am sorry

By: The 18 Most Active LSS Academy Articles in 2009 | Lean Six Sigma Academy

The 18 Most Active LSS Academy Articles in 2009 | Lean Six Sigma Academy — Tue, 22 Dec 2009 00:29:06 +0000

[...] I am sorry (12 comments) [...]

By: Get Lean and Prosper » Blog Archive » Japanese CEOs and Leadership

Get Lean and Prosper » Blog Archive » Japanese CEOs and Leadership — Sun, 31 May 2009 17:36:59 +0000

[...] Note: After writing this, I discovered there’s a post on that same “sorry” comment with good comments at the Lean Six Sigma Academy blog. [...]

By: Mark Welch

Mark Welch — Fri, 22 May 2009 18:23:24 +0000

This is a cultural difference between companies as well as countries. The U.S. has essentially lost much of its sense of honor, dignity, and humility. It’s all around us, from unapologetic CEOs to athletes who beat their chests and celebrate themselves instead of their team to the idiotic television programming we are fed (if we watch it). Most of the greatest civilizations on earth didn’t crumble from external invasion – it was internal ethical & moral decline. Are we next?

By: Jeremy Garner

Jeremy Garner — Wed, 20 May 2009 21:30:03 +0000

I agree, considering the way that the Japanese esteem honor, the contrition in Mr. Watanabe’s apology can safely be considered authentic. The shaking that we are experiencing in our economic situation has taken many by suprise. Looking at Toyota’s history, hardship has been the catalyst for improvement and there is always risk in investment. My hopes and expectations are high for Toyota and right now a good dose of humility is what we all need to make it through this tough time, whether we’re “giving” the apology or “recieving” it.

By: Health Care. (united health care, universal health care) » Blog Archive » Japanese CEOs and Leadership

Wed, 20 May 2009 04:02:10 +0000

[...] Note: After writing this, I discovered there’s a post on that same “sorry” comment with good comments at the Lean Six Sigma Academy blog. [...]

By: Nathaniel

Nathaniel — Tue, 19 May 2009 05:18:52 +0000

His entire comment denotes personal accountability, something lacking in most modern corporate leadership, but vital to their organization’s success.

By: Toyota Stock Watch: Edition 1 | Lean Six Sigma Academy

Toyota Stock Watch: Edition 1 | Lean Six Sigma Academy — Sun, 17 May 2009 19:08:49 +0000

[...] Hunter recently commented that he owns some Toyota stock. And since I value John’s wisdom I decided to take a look at the [...]

By: Observer

Observer — Sat, 16 May 2009 14:31:23 +0000

I agree one should be humble and admit a mess when a mess happens. The bankers did a big goof in the way they handled debt. Some one also rewarded them with big bonuses.

When demand shrinks, and a company ishit because of that, it shows they became very dependent on high market demand. Perhaps this is a risk factor.

In the city where I live there is a very popular restaurant. The qualtiy of food was good and its popularity soared. If they had opened a hundred outlets, they would have got more business. But in such matters people’s taste could have changed and their satisfying demand could have been super saturated. They did not expand. There is a continued demand. They have held their own in a small niche.

Is there a lesson here. Is expanding to fill the market to the brim a set up for future failure? Should quality of corporate govenrnance be measured by performance during normal times or in times of crisis?

By: John Hunter

John Hunter — Fri, 15 May 2009 18:13:18 +0000

Saying the words doesn’t mean much. Saying the words and believing them mean alot. The important piece is not saying them but meaning them. I own stock in Toyota and I am very happy with their performance. They are reacting to the poor results. They are making changes. They could have done better but frankly they have done much better than I would expect them to. That is why I am happy to be a stockholder they are constantly looking to improve. And they are successful doing so. Not perfect, but very successful.

Normally those that are very successful also see that they could still do better. While many that are less successful find explanations for why they deserve huge bonuses.

By: Skeptic

Skeptic — Fri, 15 May 2009 13:53:20 +0000

I get sick of people always taking up for Toyota while constantly bashing everyone else. It’s quite simple. Toyota built too much world wide capacity and is paying for their sin now. I also predict layoffs are coming for them. I’m pretty sure James Womack talked about Toyota’s pending crisis months ago. Just because they have an amazing production system doesn’t mean we shouldn’t call them to task like we do everyone else.