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	<title>Comments on: Walmart, You are Killing Me!</title>
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	<link>http://lssacademy.com/2008/08/18/walmart-you-are-killing-me/</link>
	<description>Lean Manufacturing, Six Sigma, Lean Six Sigma, and Kaizen</description>
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		<title>By: Paul</title>
		<link>http://lssacademy.com/2008/08/18/walmart-you-are-killing-me/comment-page-1/#comment-6698</link>
		<dc:creator>Paul</dc:creator>
		<pubDate>Wed, 14 Sep 2011 20:06:42 +0000</pubDate>
		<guid isPermaLink="false">http://lssacademy.com/2008/08/18/walmart-you-are-killing-me/#comment-6698</guid>
		<description>Becky,

    Wal-Mart is not allowed by attorneys to show video to customers or in your case, victims. However, the police CAN request the information and Wal-Mart will give them all the photos and videos available. The problem with this is that older Wal-Mart stores may have the old VHS video system. These tapes are usually recorded over after two months. I last used a vhs system about three years ago. Many stores are being switched to digital video when that store remodels. The banks don&#039;t usually want to flag a card for lower amounts of money. They say it costs too much. The police do not have to look at the tape...Wal-Mart will want to do that, but they need a reason to do it before the video documentation still is available. I don&#039;t care what the police say...it is their job to look into this. I agree there are more important crimes...but sooner or later they will have time and need to react.</description>
		<content:encoded><![CDATA[<p>Becky,</p>
<p>    Wal-Mart is not allowed by attorneys to show video to customers or in your case, victims. However, the police CAN request the information and Wal-Mart will give them all the photos and videos available. The problem with this is that older Wal-Mart stores may have the old VHS video system. These tapes are usually recorded over after two months. I last used a vhs system about three years ago. Many stores are being switched to digital video when that store remodels. The banks don&#8217;t usually want to flag a card for lower amounts of money. They say it costs too much. The police do not have to look at the tape&#8230;Wal-Mart will want to do that, but they need a reason to do it before the video documentation still is available. I don&#8217;t care what the police say&#8230;it is their job to look into this. I agree there are more important crimes&#8230;but sooner or later they will have time and need to react.</p>
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		<title>By: Paul</title>
		<link>http://lssacademy.com/2008/08/18/walmart-you-are-killing-me/comment-page-1/#comment-6697</link>
		<dc:creator>Paul</dc:creator>
		<pubDate>Wed, 14 Sep 2011 20:00:08 +0000</pubDate>
		<guid isPermaLink="false">http://lssacademy.com/2008/08/18/walmart-you-are-killing-me/#comment-6697</guid>
		<description>Yvonne,

     You are correct, you cannot get a copy of that receipt due to legal reasons. However, you can see this information indirectly. The proper (and legal for retailers) steps are to call the police department in the city where the card went through at. File a complaint against the person that used the card. Wal-Mart will give them all the information needed to catch the person that did it...including any video footage and photos obtained by the camera system. Each store it was attempted and used at will have to do this individually...but they are more than happy to do this. It keeps Wal-Mart tail covered and you will find the information your wanting.</description>
		<content:encoded><![CDATA[<p>Yvonne,</p>
<p>     You are correct, you cannot get a copy of that receipt due to legal reasons. However, you can see this information indirectly. The proper (and legal for retailers) steps are to call the police department in the city where the card went through at. File a complaint against the person that used the card. Wal-Mart will give them all the information needed to catch the person that did it&#8230;including any video footage and photos obtained by the camera system. Each store it was attempted and used at will have to do this individually&#8230;but they are more than happy to do this. It keeps Wal-Mart tail covered and you will find the information your wanting.</p>
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		<title>By: Paul</title>
		<link>http://lssacademy.com/2008/08/18/walmart-you-are-killing-me/comment-page-1/#comment-6696</link>
		<dc:creator>Paul</dc:creator>
		<pubDate>Wed, 14 Sep 2011 19:54:56 +0000</pubDate>
		<guid isPermaLink="false">http://lssacademy.com/2008/08/18/walmart-you-are-killing-me/#comment-6696</guid>
		<description>Steve,

    What Jason is saying is that it is against the rules of using the card established by the credit card companies. Wal-Mart is not the problem here, it is the card company that dictates the guidelines for companies to be able to take that card. I appreciate when a company asks to see a card, but I know that many times they simply are not allowed to because of the demands of Visa and Mastercard demanding it not be done!</description>
		<content:encoded><![CDATA[<p>Steve,</p>
<p>    What Jason is saying is that it is against the rules of using the card established by the credit card companies. Wal-Mart is not the problem here, it is the card company that dictates the guidelines for companies to be able to take that card. I appreciate when a company asks to see a card, but I know that many times they simply are not allowed to because of the demands of Visa and Mastercard demanding it not be done!</p>
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		<title>By: becky</title>
		<link>http://lssacademy.com/2008/08/18/walmart-you-are-killing-me/comment-page-1/#comment-4414</link>
		<dc:creator>becky</dc:creator>
		<pubDate>Sun, 14 Mar 2010 22:07:51 +0000</pubDate>
		<guid isPermaLink="false">http://lssacademy.com/2008/08/18/walmart-you-are-killing-me/#comment-4414</guid>
		<description>I had a charge of $141.68 on my debit card at walmart that I did not do, some how an employee was able to make it look like the card was swiped so wells fargo would not investigate, mainly tho the police said wells fargo does not care until around $10,000 is lost.  the police don&#039;t have the man power to look at tapes and walmart would not look or let me look so it all took too loog to really look into it and the tapes were erased.  that was a lot of money for me to loose.  but it was to little to be bothered about by anyone of authority.  walmart needs to watch there employees better for the fraud they coment every day.  banks need to care more for the little amounts that do add up.  I wish someone would have cared enough about me to help.</description>
		<content:encoded><![CDATA[<p>I had a charge of $141.68 on my debit card at walmart that I did not do, some how an employee was able to make it look like the card was swiped so wells fargo would not investigate, mainly tho the police said wells fargo does not care until around $10,000 is lost.  the police don&#8217;t have the man power to look at tapes and walmart would not look or let me look so it all took too loog to really look into it and the tapes were erased.  that was a lot of money for me to loose.  but it was to little to be bothered about by anyone of authority.  walmart needs to watch there employees better for the fraud they coment every day.  banks need to care more for the little amounts that do add up.  I wish someone would have cared enough about me to help.</p>
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		<title>By: Ron</title>
		<link>http://lssacademy.com/2008/08/18/walmart-you-are-killing-me/comment-page-1/#comment-2522</link>
		<dc:creator>Ron</dc:creator>
		<pubDate>Fri, 12 Sep 2008 20:01:17 +0000</pubDate>
		<guid isPermaLink="false">http://lssacademy.com/2008/08/18/walmart-you-are-killing-me/#comment-2522</guid>
		<description>In the early 1990’s, I lost my Drivers’ license and somebody found it.  They took my Oklahoma license to Arizona, and used it to apply for a new license there.  Then they used that license to get a copy of my Social Security card.  At that time (changed since), the DL number was your SS number, so that was no problem for him.  He was a wanted criminal in Oklahoma, and as a result, I had the OSBI, FBI, Sheriff’s Department, local police and the IRS after me before long.  The OSBI had him under observation when they visited me, so they knew there were two people in the mix.  I managed to clear myself, but the story did not end there.  As a matter of fact, it haunted me for ten years.  Why?  Because of multiple mistakes by multiple departments.  

1.	Oklahoma decided NOT to extradite him – too costly!
2.	Arizona had not notified Oklahoma that my DL was used to get an Arizona DL, and/or Oklahoma did nothing with that info.
3.	The Social Security office used only DL information to issue a duplicate SS card – despite the fact that I had applied for a duplicate less than one year earlier.

Any of these things should have thrown up red flags – but that did not happen.  About 9 years ago, I found out that the SS Administration had me down as DEAD.  I guess the guy finally died and his widow applied for benefits!  Again, I got it straightened out.  But what a mess!

After 9/11, some of these problems have been addressed, but I’ll bet that this will still happen to thousands of people.  Mistakes and oversights will always get in the way.  All of this is preventable with common sense procedures.</description>
		<content:encoded><![CDATA[<p>In the early 1990’s, I lost my Drivers’ license and somebody found it.  They took my Oklahoma license to Arizona, and used it to apply for a new license there.  Then they used that license to get a copy of my Social Security card.  At that time (changed since), the DL number was your SS number, so that was no problem for him.  He was a wanted criminal in Oklahoma, and as a result, I had the OSBI, FBI, Sheriff’s Department, local police and the IRS after me before long.  The OSBI had him under observation when they visited me, so they knew there were two people in the mix.  I managed to clear myself, but the story did not end there.  As a matter of fact, it haunted me for ten years.  Why?  Because of multiple mistakes by multiple departments.  </p>
<p>1.	Oklahoma decided NOT to extradite him – too costly!<br />
2.	Arizona had not notified Oklahoma that my DL was used to get an Arizona DL, and/or Oklahoma did nothing with that info.<br />
3.	The Social Security office used only DL information to issue a duplicate SS card – despite the fact that I had applied for a duplicate less than one year earlier.</p>
<p>Any of these things should have thrown up red flags – but that did not happen.  About 9 years ago, I found out that the SS Administration had me down as DEAD.  I guess the guy finally died and his widow applied for benefits!  Again, I got it straightened out.  But what a mess!</p>
<p>After 9/11, some of these problems have been addressed, but I’ll bet that this will still happen to thousands of people.  Mistakes and oversights will always get in the way.  All of this is preventable with common sense procedures.</p>
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		<title>By: Yvonne</title>
		<link>http://lssacademy.com/2008/08/18/walmart-you-are-killing-me/comment-page-1/#comment-2479</link>
		<dc:creator>Yvonne</dc:creator>
		<pubDate>Wed, 03 Sep 2008 21:36:52 +0000</pubDate>
		<guid isPermaLink="false">http://lssacademy.com/2008/08/18/walmart-you-are-killing-me/#comment-2479</guid>
		<description>OMG, okay last night I was checking my account online and discover a $500 debit at Walmart, I immediately called my bank and they told me it was a charge in Cummings Georgia. I told them we live in WA not Georgia how did this happen since my husband had his card. The explained that there was an alert, however it was after the transaction. So I called the Walmart equip with all the info, a wonder CRS help me out. They found the transaction and get this before they used my card the thief tried 2 others and they did not go through then he tried a 3rd time and it worked. So Walmart looked up the purchase and found the culprit had purchased a gift card, so they cashed it out and will be sending me a money-order. I&#039;m trying to get copies of the receipts, however I&#039;m doubtful they will give them to me because this was a royal screw-up. Oh by the way my bank is WAMU too!</description>
		<content:encoded><![CDATA[<p>OMG, okay last night I was checking my account online and discover a $500 debit at Walmart, I immediately called my bank and they told me it was a charge in Cummings Georgia. I told them we live in WA not Georgia how did this happen since my husband had his card. The explained that there was an alert, however it was after the transaction. So I called the Walmart equip with all the info, a wonder CRS help me out. They found the transaction and get this before they used my card the thief tried 2 others and they did not go through then he tried a 3rd time and it worked. So Walmart looked up the purchase and found the culprit had purchased a gift card, so they cashed it out and will be sending me a money-order. I&#8217;m trying to get copies of the receipts, however I&#8217;m doubtful they will give them to me because this was a royal screw-up. Oh by the way my bank is WAMU too!</p>
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		<title>By: Stacy Eubanks</title>
		<link>http://lssacademy.com/2008/08/18/walmart-you-are-killing-me/comment-page-1/#comment-2456</link>
		<dc:creator>Stacy Eubanks</dc:creator>
		<pubDate>Mon, 25 Aug 2008 19:19:40 +0000</pubDate>
		<guid isPermaLink="false">http://lssacademy.com/2008/08/18/walmart-you-are-killing-me/#comment-2456</guid>
		<description>Sometime in 2003, someone out of Texas stole my identity.  The only reason I knew my identity had been stolen was because I attempted to refinance my house for a lower rate and was denied.  Boy was I shocked.  It took weeks to clear this up.  No one seemed to care.  Everyone kept telling me how &#039;common&#039; it is.  Why is it so common?  Check an I.D.  I can&#039;t tell you how many times I have asked the cashier to check my I.D.  It is hit or miss.  Now I need to pay $17 a month to prevent this from happening again.  Ridiculous!</description>
		<content:encoded><![CDATA[<p>Sometime in 2003, someone out of Texas stole my identity.  The only reason I knew my identity had been stolen was because I attempted to refinance my house for a lower rate and was denied.  Boy was I shocked.  It took weeks to clear this up.  No one seemed to care.  Everyone kept telling me how &#8216;common&#8217; it is.  Why is it so common?  Check an I.D.  I can&#8217;t tell you how many times I have asked the cashier to check my I.D.  It is hit or miss.  Now I need to pay $17 a month to prevent this from happening again.  Ridiculous!</p>
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		<title>By: Rat Racing and Lean Thinking &#124; Lean Six Sigma Academy</title>
		<link>http://lssacademy.com/2008/08/18/walmart-you-are-killing-me/comment-page-1/#comment-2437</link>
		<dc:creator>Rat Racing and Lean Thinking &#124; Lean Six Sigma Academy</dc:creator>
		<pubDate>Wed, 20 Aug 2008 13:32:15 +0000</pubDate>
		<guid isPermaLink="false">http://lssacademy.com/2008/08/18/walmart-you-are-killing-me/#comment-2437</guid>
		<description>[...] recent post about my credit card issues has created quite a [...]</description>
		<content:encoded><![CDATA[<p>[...] recent post about my credit card issues has created quite a [...]</p>
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		<title>By: Ron Pereira</title>
		<link>http://lssacademy.com/2008/08/18/walmart-you-are-killing-me/comment-page-1/#comment-2436</link>
		<dc:creator>Ron Pereira</dc:creator>
		<pubDate>Wed, 20 Aug 2008 12:40:47 +0000</pubDate>
		<guid isPermaLink="false">http://lssacademy.com/2008/08/18/walmart-you-are-killing-me/#comment-2436</guid>
		<description>Hi Mark, you may be right.  

However, the fact is just about anyone can buy just about anything with just about any credit card in the US... we live in a &quot;have card, buy stuff&quot; country.  Stores such as Walmart could help this issue in the US by simply asking for an ID when credit is being used.

And as many of our UK friends have commented above... we seem to be behind the curve as it relates to things like this.</description>
		<content:encoded><![CDATA[<p>Hi Mark, you may be right.  </p>
<p>However, the fact is just about anyone can buy just about anything with just about any credit card in the US&#8230; we live in a &#8220;have card, buy stuff&#8221; country.  Stores such as Walmart could help this issue in the US by simply asking for an ID when credit is being used.</p>
<p>And as many of our UK friends have commented above&#8230; we seem to be behind the curve as it relates to things like this.</p>
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		<title>By: Mark Graban</title>
		<link>http://lssacademy.com/2008/08/18/walmart-you-are-killing-me/comment-page-1/#comment-2430</link>
		<dc:creator>Mark Graban</dc:creator>
		<pubDate>Wed, 20 Aug 2008 10:38:20 +0000</pubDate>
		<guid isPermaLink="false">http://lssacademy.com/2008/08/18/walmart-you-are-killing-me/#comment-2430</guid>
		<description>Ron - I think your beef is less with WalMart and more with the credit card system in general. I had my credit card # &quot;nicked&quot; somehow in the UK. It could have been stolen at a point of sale (where I wasn&#039;t able to use their chip and PIN system with a U.S. card) or it was me being sloppy and entering my number onto a webpage on an unsecured wireless network.</description>
		<content:encoded><![CDATA[<p>Ron &#8211; I think your beef is less with WalMart and more with the credit card system in general. I had my credit card # &#8220;nicked&#8221; somehow in the UK. It could have been stolen at a point of sale (where I wasn&#8217;t able to use their chip and PIN system with a U.S. card) or it was me being sloppy and entering my number onto a webpage on an unsecured wireless network.</p>
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