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Yesterday afternoon while driving home from a soccer game (and before I smashed into a Ford truck and obliterated the right side of my little … Continue Reading
May 24th, 2013
In this podcast I revisit a topic I've written about before on the blog... genchi genbutsu. To play the podcast please press the play button above. During the podcast we meet a Toyota Engineer who takes "going to gemba" to an entirely new level! We also discuss why things such as surveys and f
May 20th, 2013
To listen to this article in podcast format please click the play button above. What You Do Doesn't Have to Define You My 8-year-old daughter has been playing soccer for more than 4 years. And she's been playing at a competitive level for over 2 years. Put another way, she’s played the
May 13th, 2013
At Gemba Academy we’re constantly doing our best to “practice what we teach.” Now, to be honest, we’re far from perfect (who is?) but we’re always trying to find better ways to take care of our customers and develop better products and services. A Day in the Life at Gemba Academy Much of our da
May 6th, 2013
Early in my professional career I worked as a Process Engineer at Nokia (in their mobile phone division). I had many responsibilities but, ultimately, my most important job centered on ensuring all of the equipment was producing cell phones that worked the first time. Go to Gemba We lean prac
April 29th, 2013
The folks over at Minitab recently wrote an excellent article about how a Six Sigma practitioner leveraged binary logistic regression analysis in order to better understand why associates at a manufacturing plant were quitting. What they learned The team discovered that the distance the employee d
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